Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use our profitability analysis services.
Effective Date: January 15, 2025
Information We Collect
We collect information to provide better services to our users in the United Kingdom and beyond. This includes data you provide directly and information gathered through your use of our platform.
Personal Information
- Name, email address, and phone number when you contact us
- Company information and business details for analysis purposes
- Financial data submitted for profitability assessments
- Communication preferences and service requirements
We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and how you interact with our services. This helps us improve our platform and ensure optimal performance.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Service delivery and communication | 7 years after last contact |
| Financial Data | Analysis and reporting | 5 years per regulatory requirements |
| Technical Data | Platform optimization | 2 years |
How We Use Your Information
Your data helps us deliver personalized profitability analysis and maintain our service quality. We process information only for legitimate business purposes and with appropriate legal basis.
- Conducting financial analysis and generating reports
- Communicating about our services and your account
- Improving our platform based on usage patterns
- Ensuring security and preventing fraud
- Complying with legal obligations under UK law
We never sell your personal information to third parties. Any data sharing occurs only with trusted partners who help us deliver services, and they're bound by strict confidentiality agreements.
Your Rights Under UK Law
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have specific rights regarding your personal data. We respect these rights and make it easy for you to exercise them.
Right to Access
Request a copy of all personal data we hold about you, including how we use it and who we share it with.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal information we have on file.
Right to Erasure
Request deletion of your personal data when it's no longer necessary for our services.
Right to Portability
Receive your data in a structured format or have it transferred to another service provider.
To exercise any of these rights, contact us using the information below. We'll respond within one month and won't charge a fee unless your request is excessive or unfounded.
Data Security Measures
We take data protection seriously and have implemented comprehensive security measures to safeguard your information. Our approach combines technical, physical, and administrative controls.
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Encrypted storage systems for sensitive financial data
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access
- Automated backup systems with secure off-site storage
Our staff receive regular training on data protection and confidentiality requirements. We maintain detailed access logs and limit data access to employees who need it for their specific roles. In the unlikely event of a security breach, we'll notify you and relevant authorities within 72 hours as required by law.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and help us understand how you use our services. We distinguish between essential cookies needed for site functionality and optional cookies for analytics and preferences.
Essential cookies include those for session management, security, and basic site functionality. Optional cookies help us analyze website traffic, remember your preferences, and improve our services over time.
You can manage cookie preferences through your browser settings or our cookie banner when you first visit the site. Blocking some cookies may affect certain website features, but won't prevent access to our main services.
International Data Transfers
While we primarily operate within the United Kingdom, some of our technology partners may process data in other countries. Any international transfers comply with UK GDPR requirements and include appropriate safeguards.
We use Standard Contractual Clauses approved by UK authorities and ensure that overseas processors maintain equivalent data protection standards. You can request details about specific international transfers by contacting us.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and update the effective date at the top of this page.
We recommend reviewing this policy occasionally to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Our Data Protection Team
If you have questions about this privacy policy or want to exercise your data rights, we're here to help.
Email: info@pentarivolum.com
Phone: +44 7583 512094
Address: Quay West Studios Old, Newnham Rd., Plymouth PL7 5BH, United
Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we've mishandled your personal data.